Yes, we sell only original products from verified brands. We guarantee the authenticity of every product in our assortment.

No, you can make a purchase as a guest without registration. Registration is optional, but it gives you access to your order history and simplifies future purchases.

To reset your password, go to the login page and click on the "Forgot password?" link. Enter the email address associated with your account, and we'll send you instructions on how to reset your password. If you don't receive the email, please check your spam folder.

Yes, you can cancel your order if it hasn't been shipped yet. Please contact our customer support as soon as possible to request a cancellation.

Currently, we ship throughout the European Union.

We aim to ship orders as quickly as possible. Typically, your order will be shipped within 1 business day after it's placed.

Delivery times vary depending on the destination country:

Latvia - 1-2 business days

Lithuania, Estonia - 2-3 business days

Other European Union countries - 3-5 business days (depending on the specific country)

Yes, you can return an item within 14 days of receipt, provided it's unused, in its original packaging, and has all tags intact.

To initiate a return, you can:

Use the return function through your account on the website (this is the easiest and fastest way).

Contact our customer support who will assist you with the return process.

Once your returned item is received and inspected by us, we will process your refund. The money will be returned using the same method of payment used for the original purchase (e.g., to the same bank card or e-wallet). Refund processing usually takes 3-7 business days, depending on your bank.

You can fill out our contact form, or reach us via email or WhatsApp.